At Silver Oaks Solutions LLC  we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.silveroaksolutions.org or engage with our services. Please read this policy carefully to understand your rights and choices regarding your personal information.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us:

• Name
• Email address
• Phone number
• Company name
• Billing and payment details
• Any other information you provide directly to us through forms, email, or communication.

1.2 Non-Personal Information

We may also collect non-personal information automatically, including:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Duration of your visit and interactions with the site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our freight dispatching services.
• To communicate with you regarding services, updates, or inquiries.
• To process payments and transactions.
• To analyze and improve our website’s functionality and user experience.
• To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

• Service Providers: With third-party vendors who help us operate our business (e.g., payment processors, IT service providers).
• Legal Compliance: When required by law or to respond to valid legal requests (e.g., subpoenas, court orders).
• Business Transfers: In the event of a merger, sale, or transfer of company assets, your information may be included as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies may be used to:

• Remember your preferences.
• Track website analytics and performance.
• Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can guarantee 100% security.

6. Your Rights

6.1 Under GDPR (For European Users):

You have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Restrict or object to data processing.
• Data portability.
• Withdraw consent at any time.

6.2 Under CCPA (For California Users):

You have the right to:

• Know what personal data we collect about you.
• Request deletion of your personal data.
• Opt-out of the sale of your personal information (though we do not sell your data).

To exercise your rights, contact us at Info@SilverOakSolutions.org.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at:
Silver Oaks Solutions LLC
Email: Info@SilverOakSolutions.org