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Fast with Our FAQs!

1. What is a freight dispatcher?

A freight dispatcher acts as a middleman between carriers and brokers or shippers. We find loads, negotiate rates, and handle the logistics so you can focus on driving and earning money.

2. What types of loads do you handle?

We handle a variety of freight, including dry van, reefer, flatbed, and box truck loads. If you have specific preferences, we work to find loads that meet your needs.

3. What areas do you serve?

We provide dispatch services across the entire United States, focusing on the lanes that work best for you.

4. How do I get started with your dispatch services?

Getting started is simple! Contact us through our website or by phone, and we’ll guide you through the onboarding process. This includes signing an agreement and providing your carrier documents (MC authority, insurance, and W-9)

5. Do you work with owner-operators and small fleets?

Yes! We specialize in supporting owner-operators and small fleets, helping you maximize your profits and grow your business.

6. Can I choose my preferred lanes and schedules?

Absolutely. We tailor our dispatch services to your preferences, ensuring you get loads in your desired areas and work on a schedule that suits you.

7. What are your fees for dispatch services?

Our fees are competitive and based on a percentage of the loads we book for you. Contact us directly for a customized quote.

8. Do you provide 24/7 support?

Yes, we offer around-the-clock support to ensure any issues or emergencies are handled quickly and efficiently.

9. How do you handle paperwork and payments?

We take care of all load-related paperwork, including rate confirmations and invoicing. Payments are processed through the brokers or shippers you work with.

10. What makes Silver Oaks Solutions different from other dispatch services?

We are a veteran-owned company with deep logistics experience, offering personalized service and a commitment to helping carriers succeed. Your success is our top priority!